Accessibility Statement
This statement was last updated on 10/07/2025.
At Support for You Counselling ("we," "our," or "us"), we are committed to ensuring that our website and online counselling services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive, user-friendly experience for everyone.
This Accessibility Statement outlines the steps we have taken and are continuing to take to ensure our website and services are accessible to the widest possible audience
Standards and Guidelines
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, as published by the World Wide Web Consortium (W3C). These guidelines help make websites more accessible to people with disabilities by ensuring compatibility with assistive technologies, including screen readers, magnifiers, and voice recognition software.
Ongoing Efforts to Improve Accessibility
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Website Design and Layout: We ensure that our website is designed to be easily navigable, with clear fonts, high contrast colors, and keyboard-friendly navigation.
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Text Alternatives: We provide text descriptions for non-text content, such as images, infographics, and videos, so that users with visual impairments can access the information.
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Mobile Compatibility: Our website is fully responsive, meaning it is designed to work on various devices, including smartphones and tablets, to ensure accessibility for users on all platforms.
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Audio and Video Accessibility: Where applicable, we provide transcripts and captions for videos and audio content.
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Screen Reader Compatibility: Our website is tested for compatibility with popular screen readers, such as JAWS and NVDA.
Feedback and Assistance
We recognize that despite our best efforts, some content may not be fully accessible. If you experience any issues or need assistance with accessing the website or our services, please contact us:
We value your feedback and will work diligently to address any concerns or requests for assistance in making our site more accessible.
Third-Party Services
Some third-party services integrated into our website (e.g., booking systems, video conferencing tools) may not fully comply with accessibility standards. We are actively working with these service providers to improve accessibility where possible.
Changes to This Statement
We may update our Accessibility Statement from time to time to reflect our ongoing commitment to accessibility and improvements to our website. Any changes will be posted here, and the “Last Updated” date will be revised.
By making these efforts, we aim to ensure our website is accessible to all users, regardless of ability. If you have any questions or suggestions regarding accessibility, please don’t hesitate to get in touch.